Company Profile
Convergence emerged from concept to reality in November 2000. The common question in the midst of the technology sector fallout seemed to be: “What… another IT support company?” The answer to that question was “yes!” Unfilled demands in the small business market were needing to be met.
Convergence immediately set itself apart from other competitors by filling those market voids. Those differentiators included:
- Having dedicated service teams that answer the phone promptly.
- Providing end-to-end network management to small businesses.
- Comprehensive network administration for small businesses.
When Convergence was founded, the term Managed Service Provider (MSP) had not even been coined. Yet, as a company that has always been ahead of the curve, we were performing all of those services. Our team has grown steadily over the years allowing us to continue a progressive trend. We offer those same services to our customers today. But, we have also evolved into one of the most respected Network Consulting Firms that offer customers an even broader range of services.
- Provide network consulting for both small businesses and larger corporate customers.
- A fully staffed Network Operations Center – (NOC services) – that will be able to help stabilize your network and proactively spot problems in your network.
Convergence is thorough and responsive, allowing customers to manage their budgets while we manage their networks.
If you would like to receive more information simply contact us.
What People Are Saying
- “Your service technician was very effective in resolving this matter. The documentation provided from the previous vendor, e.g. password, was incomplete. Convergence responded within minutes by logging in to the BLTG network to investigate. The technician initiated a call shortly thereafter and patiently worked with the BLTG contact to resolve the matter. He provided additional technical support to educate the user; excellent collaboration resulting in a speedy resolution.”
- Sam Ross, Berkeley Law & Technology Group