Past CSI
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Resolved Date: May 31st, 2009 |
Incident/Request: No Network Connection on Carolyn PC |
| Comment: you guys are always just great! | |
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Rachel |
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Resolved Date: May 30th, 2009 |
Incident/Request: Assistance with email formatting |
| Comment: It’s always a pleasure to work with Convergence staff! | |
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Cathy |
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Resolved Date: May 26th, 2009 |
Incident/Request: Password reset |
| Comment: As always the service provided was great! | |
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Stephenie |
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Resolved Date: May 23rd, 2009 |
Incident/Request: Needs lost folder recovered |
| Comment: Super fantastic as always!! | |
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Sara |
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Resolved Date: May 22nd, 2009 |
Incident/Request: Needs Salem drives and printers mapped to his computer in Salem |
| Comment: Scott is the man. He is very knowledgeable. You should give him a raise. When I try to explain what I need done. He’s got the answers. | |
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Rudy |
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Resolved Date: May 19th, 2009 |
Incident/Request: Password change request Jason |
| Comment: …HE WAS SO FAST TO RESPOND BACK WITH A CALL TO ME!! GREAT SERVICE! | |
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Jason |
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Resolved Date: May 18th, 2009 |
Incident/Request: Mark S does not have all network printers |
| Comment: Always a pleasure to be able to rely on Convergence. | |
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Tracy |
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Resolved Date: May 13th, 2009 |
Incident/Request: Need 2 employees to have same admin perms as Carrie. |
| Comment: Everything was done well before deadline. thanks. | |
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Rachel |
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Resolved Date: May 11th, 2009 |
Incident/Request: Cannot resolve DNS |
| Comment: I have never been disappointed with the service! | |
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Becky |
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Resolved Date: May 8th, 2009 |
Incident/Request: Add user to distro group |
| Comment: Convergence is always so helpful and wonderful to work with. | |
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Rachel |
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Resolved Date: May 7th, 2009 |
Incident/Request: Unable to login |
| Comment: These guys always stick to the problem and work it until it is resolved. I am always pleased with their quick and efficient response and resolution. | |
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Wayne |
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Resolved Date: May 6th, 2009 |
Incident/Request: ALERT : Spyware |
| Comment: The problem was solved on a timely basis by a professional courteous employee of Convergence. thanks much | |
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Bill |
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Resolved Date: May 5th, 2009 |
Incident/Request: Autocad 2000 not installing correctly |
| Comment: A quick phone call to Rick and AutoCad 2000 was installed. Thanks for the quick response. | |
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Tracy |
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Resolved Date: May 4th, 2009 |
Incident/Request: Monitor not showing icons. |
| Comment: Immediate help and great explanation of solution in case the problem ever happens again! Sometimes I have to call the help line several times to get anyone but once I do connect the service is always prompt. | |
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Yvonne |
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Resolved Date: May 1st, 2009 |
Incident/Request: Hotel Concepts is unable to create keys |
| Comment: Did I ever say THANK YOU!!!!! | |
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Penny |
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If you would like to receive more information simply contact us.
What People Are Saying
- “I appreciate the technicians’ patience and respect when walking me through something that seems so simple to them (I’m sure), but NEVER once have they EVER made me feel dumb—just the opposite in fact. I love everyone there…thank you for making what could be an impossible nightmare for a computer illiterate, such as myself, a breeze!”
- Karin Boggess, Tucker Capital